SMS campaigns help ecommerce businesses grow revenue and increase customer engagement. With texting’s 98% open rate, quick response time, and instant delivery rate, SMS enables ecommerce businesses to reach customers successfully.
SMS marketing messages make a big impact, so it’s important that the content within the texts are crafted effectively. To help your business make the most of SMS campaigns, here are over 70 ecommerce SMS templates for inspiration.
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Promoting a seasonal sale is great for ecommerce businesses because it gets the word out about a limited-time deal. This fosters a sense of urgency among customers and compels them to make purchases. Here are four different types of sale promotions for ecommerce stores.
[Company]: TODAY ONLY. Get [X%] off anything in our new collection. Shop now: [link]
[Company]: 🚨FLASH SALE. For just [X] hours, get [X%] off [product]. Shop now: [link]
[Company]: ⌛LAST chance to save BIG. Only [X] hours left to get [X%] off [products]. Shop now before it’s too late: [link]
🎉Our [holiday] sale is here! Now through [date], get [X%] off your entire online order. Shop now: [link]
⭐We’re spreading the holiday cheer with a special sale! This week only, get [X%] off EVERYTHING. Shop now: [link]
Hey, [name]. Last-minute holiday shopping? We’ve got you covered! Shop our [products] and get FREE SHIPPING. Find gifts now: [link]
Cyber Monday Exclusive. Save up to [X%] off our most popular products! Shop now: [link]
⏰You know what time it is, [name]? It’s CYBER MONDAY time, and our ENTIRE site is [X%] off! For a limited time only. SHOP NOW: [link]
For once, we love Mondays. During Cyber Monday, all our products are [X%] off! This offer ends at [time], so shop now: [link]
[Season] is here, and so is our new collection! Our new [products] are [X%] off for a limited time. Check out the [products] here: [link]
New season, new [products], new sale! [Name], get [X%] off select products when you order within [X] days! Shop now: [link]
🚨[SEASON] SALE ALERT. Get [X%] off our [season] collection for a limited time only. Shop now: [link]
Exclusive discounts also provide urgency but are even more personal to ecommerce customers. This personalization makes customers feel valued and increases both their likelihood of making a purchase and their loyalty to your company. Here are four types of exclusive discount SMS templates for ecommerce businesses.
Surprise, [name]! We’ve got an exclusive discount just for you! Use code [XYZ] at checkout to get [X%] off your purchase: [link]
Congrats, [name]! You’ve unlocked your own personalized discount! Use code [XYZ] at checkout to get [X%] off: [link
[Name], this deal is just for you! Get [X%] off your next order with code [XYZ]! Happy shopping: [link]
Congrats, [name]! You earned enough points to get to the next [program name] level! Get [X%] off your next order with code [XYZ]: [link]
Hey, [name]! Join our customer loyalty program today and get [X%] off your next purchase! Sign up here: [link]
Mark your calendars. [Program name] members earn an extra [X%] off this weekend! Get your cart ready: [link]
[Company]: Hey, [name]! So glad you’re here! We’re offering [X%] off your first purchase. Use code [XYZ] at checkout. Shop now: [link]
[Company]: [Name], thank you for joining. Here’s a [X%] off code on us: [link]
[Company]: You’re in, [name]! Here’s your first deal: [X%] off your next purchase! Just use code [XYZ] at checkout. Shop now: [link]
🎁Happy birthday, [name]! Here’s a little treat for you. Use code [XYZ] to get [X%] off. Treat yourself: [link]
[Company]: 🎂Happy birthday, [name]! To celebrate we’re offering you [X%] off with code [XYZ]. Buy yourself something nice: [link]
Happy birthday, [name]! Here’s a special gift for your special day! Get [X%] off your purchase with code [XYZ]. Happy shopping: [link]
Here are five more marketing SMS messages that encourage your ecommerce customers to make purchases. Use these templates to help you craft your own ecommerce SMS campaigns.
[Company]: Get excited, [name]! The new [product] is HERE! Be the first to check it out here: [link]
Hi, [name]! Our highly-anticipated [collection name] drops on [date] at [time]. Sign up to get early access here: [link]
🎉The wait is finally over, [name]! Our new [collection name] is finally live! Shop it now: [link]
[Company]: 📦RESTOCK ALERT. Grab [item] before it’s gone again. Shop now: [link]
[Company]: Guess what, [name]? Our [product] is BACK in stock. Get yours today: [Link]
[Company]: You asked and we delivered. [Item] is back in stock. Shop now before it sells out: [link]
Hey, [name]! Our viral [products] are selling out fast! Get them before they’re gone: [link]
[Company]: ⚠️LOW STOCK ALERT. Only a few [products] left, [name]! Shop now while supplies last: [link]
Hurry, [name]! Our [product] is almost gone…and we can’t guarantee it will come back! Shop now before it’s too late: [link]
Hey, [name]. It’s been a while! We want to give you something special. Use code [XYZ] to get [X%] off your text order. [link]
Hi, [name]! We’ve missed you! Come back and get [X%] off your purchase with code [XYZ]: [link]
We miss you, [name]! Here’s a limited-time discount just for you. Get [X%] off with code [XYZ]: [link]
✉️Hey, [name]! You’re invited to [online event name] on [date]. Save your spot here: [link]
EXCLUSIVE INVITE. [Name], we’re giving you exclusive access to our [online event name] on [date] at [time]! Register here: [link]
You’re invited, [name]! Join us for our [online event name] on [date] at [time]. Sign up here: [link]
Abandoned cart SMS messages get their own category because the average shopping cart abandonment rate is 70% worldwide. That’s over two-thirds of your ecommerce business’ potential revenue. SMS reminders can reduce cart abandonment because they promote a sense of urgency and link directly to your customers’ carts. Here are different abandoned cart SMS templates for you to consider.
Hey, [name]! Looks like you left something in your cart. Finish checking out now: [Link]
🛒 [Name], your cart misses you! Check out here: [link]
Hey, [name]. Don’t forget about your cart! Complete your order now and unlock free shipping: [Link]
[Name], you left some items in your cart! Return to checkout and use code [XYZ] to get [X%] off your order: [Link]
[Name], the items in your cart are only reserved for [X] hours. Finish checkout now: [link]
Hey, [name]! Are you ready to purchase now? Pick up where you left off: [Link]
Because they are sent instantly and read quickly, SMS messages are a great tool for sending real-time order updates. Your customers crave confirmation about their purchases and transactions, so keep them updated with these order update text templates.
🎉Hi, [name]! Your purchase is confirmed. Your confirmation number is [#Number].
Hey, [name]! We’ve confirmed your order [#Number] and are processing it now. Stay tuned for shipping updates!
✅CONFIRMED. We received your order, [name]! We’ll reach out with shipping details soon.
Hey, [name]! Your order is on its way! Track your shipment here: [link]
📦Hi, [name]! Your package is expected to arrive by [date]. Feel free to track your order here: [link]
Get ready, [name]! Your package is almost here! Check the delivery status here: [link]
🎉Woohoo, [name]! Your package just got delivered! Enjoy your items and view your order details here: [link]
It’s here, [name]! Your package from [company] was just delivered. View more details and rate your delivery experience here: [link]
The wait is over, [name]! Your order has arrived! Thank you for shopping with [company]. View your order details here: [Link]
Hey, [name]! We’ve confirmed your refund request. We’ll reach out when your refund is issued.
Hi, [name]. Your refund request has been confirmed. We'll text you once we receive your items and issue your refund within [X] days.
Hello [name], your refund request has been accepted. We’ll issue your refund when we receive your order.
Refund alert: We’ve issued your refund of [$X] for your recent return. The refund should show up in your account within [X] days.
Good news, [name]! Your [$X] refund was processed and you should receive it within [X] days. Reach out here with any questions: [link]
Hi, [name]! This is a confirmation that your [$X] refund was successfully issued. The payment should be credited to your account within [X] days.
Businesses can use SMS to share their appreciation to build strong relationships with customers. Show your ecommerce customers that you value their support with special SMS messages. Here are SMS templates to help engage your customers.
Hi, [name]. Thank you for your recent purchase at [company]! We will update you with order details shortly and we appreciate your support.
Thanks for shopping with [company]! We’re processing your order and will notify you when it ships. Stay tuned!
Hi, [name]. Thank you so much for your purchase from [company]! We hope you’re happy with your order.
[Company]: Hi, [name]! Thanks for being our loyal customer for [X] years! As a thank-you, here’s a gift from us: [coupon link]
🫶We’re so grateful for you, [name]. Here’s [X%] off your next order for being a loyal customer! Use code [XYZ] at checkout.
Hey, [name]! We want to thank you for your continued support of [company]. Your loyalty means so much to us.
Customer feedback is crucial to helping any business grow. Ecommerce businesses can leverage SMS messages to request and collect customer feedback through surveys and reviews. Here are SMS templates to help your ecommerce business encourage feedback from customers.
Hey, [name]! Thanks for choosing [company]! Your review means a lot to us. Please consider leaving one here: [link]
Hi, [name]. [Company] is looking to improve! Would you please help us out by leaving a review? Your feedback is greatly appreciated: [link]
[Company]: Hi, [name]! We hope you enjoyed your recent purchase with us! If you have a moment, please leave a review: [link]
[Company]: [Name], your feedback matters. Please take our 5-question survey about [product] here and get a [$X] off coupon: [link]
[Company]: Hey, [name]! We hope you’re enjoying your [product]. How would you rate it on a scale from 1(low) to 5(high)?
Hi, [name]! We value your feedback. How would you rate your online experience with [company] from 1(low) to 5(high)? Thank you!
Now that you’re inspired with various ecommerce SMS campaign messages, it’s time to choose a reliable SMS platform. If you’re looking to text your customers at scale and communicate with them one-to-one, Mozeo is the way to go.
Mozeo has all the tools you need to successfully launch your ecommerce SMS campaign and drive revenue. Plus, Mozeo offers top-notch customer service, as we’re ready to provide advice and help you get set up quickly. Ready to grow your ecommerce business? Request a free demo of Mozeo today.